Responsible Business
At Hilton, we believe in doing the right thing and upholding ourselves to the highest standards of integrity, accountability and transparency.
Canopy Osaka Umeda, Japan
Guided by integrity, accountability and transparency, Hilton’s business practices reflect the same care we offer guests, Team Members and communities. Through LightStay, Hilton’s sustainability management platform, we track progress and drive responsible operations across our hotels, while our Meet with Purpose program empowers Hilton’s customers to host sustainable meetings and events. By embedding our core values in the way we operate, Hilton continues to lead with purpose in our next century of hospitality.
Corporate Responsibility & Governance
As one of the world’s largest hospitality companies, Hilton recognizes the importance of operating responsibly, within our own operations, our supply chain, and in the thousands of communities where we operate. We have established and maintain a governance structure that supports our Travel with Purpose strategy by overseeing the management of the business in a manner consistent with the long-term interests of Hilton and our stakeholders.
Risk Management
At Hilton, we believe integrity is the foundation of trust, resilience and long-term success. By prioritizing ethical decision-making, transparency, and accountability, we proactively manage risks while building trust with our Team Members, guests, partners, and investors—ultimately allowing us to create lasting value and pave the way for a more sustainable and responsible future.
Human Rights
Respect for human rights is a fundamental part of how we operate. Across our global operations and value chain, Hilton is committed to upholding high standards, with a strong focus on key human rights concerns including forced labor, human trafficking and unethical recruitment.
Human trafficking prevention training
Building on Hilton’s years-long commitment to ensure our Team Members recognize and address signs of human trafficking, in 2025 Hilton led a partnership with Hyatt and Intercontinental Hotels Group (IHG) to create an updated, modernized and survivor-informed training curriculum designed to empower Team Members to recognize, respond to and report instances of trafficking. Developed in partnership among the three hospitality companies, Protect All Children from Trafficking (PACT), and Unboxed Training & Technology, the training leverages live-action video storytelling and has been made available to the industry, free of charge.
Purposeful meetings. Powerful impact.
Every meeting at a Hilton hotel is a chance to make a meaningful impact. Hilton’s industry-leading Meet with Purpose (MWP) program empowers customers to host responsible meetings and events that align with their sustainability goals—without compromising on experience. Through innovative tools and thoughtful practices, we help customers minimize environmental impact and support local communities, while experiencing exceptional hospitality.
Meet with Purpose
Gather
Host meetings that minimize environmental footprint.
Tools that empower action
Meeting Impact Calculator
Meet with Purpose Checklist
Pre-travel guidance for attendees
Nourish
Serve climate-conscious menus that delight guests.
Choices that are eco-friendly
Food waste reduction
Low-carbon menus
Locally sourced foods
Impact
Give back to communities where you gather.
Opportunities for impact
Volunteer activities
Donate excess food
Documents and Policies
FAQs
- Industry-leading human trafficking prevention training developed with industry partners and made available to the industry, free of charge
- Ongoing due diligence and supplier standards to protect human rights
- All hotel-based Team Members globally must complete mandatory training on preventing human trafficking on an annual basis
Hilton’s Board of Directors, executive leadership, and cross-functional teams oversee strategy, monitor progress, and ensure accountability.
Hilton’s Meet with Purpose program helps customers plan meetings that reduce environmental impact while supporting local communities.
Meet with Purpose is Hilton’s global program designed to make sustainable meetings easy through tools, resources, and hotel-level support.
The Meeting Impact Calculator provides customized estimates of carbon, energy, water, and waste for each event, helping customers understand and reduce their footprint. In 2025, 76,000+ meetings used Hilton’s tools to measure and manage their environmental impact.
- Use the Meet with Purpose Checklist
- Provide pre-travel guidance for attendees
- Serve low-carbon or plant-forward menus
- Donate excess food
- Making energy-efficient choices in event spaces
Meet with Purpose enables opportunities such as volunteer activities, food donation, and partnerships with local organizations to create positive community impact.
Videos of Responsible Business
Meet with Purpose
Newsroom
Hilton 2024 Year in Review
April 04, 2025
Hilton 2023 Year in Review
April 05, 2024
Dream Big. Push boundaries. Work hard. Hilton Area Manager Cedric Nubul Talks About His Decades-Long Dedication to Empowerment
February 12, 2024