Travel with Purpose
2024 Report
Travel with Purpose is good for our people, hotels and communities – and it is good for our business.
It is how we are realizing our founding purpose to fill the earth with the light and warmth of hospitality, driving positive impact and delivering lasting value.
“Hilton was founded on the belief that hospitality could be a force for good in the world—that through travel, we could all achieve a purpose that is bigger than any one of us. This is what is at the very core of Travel with Purpose—our strategy to drive a positive impact and deliver lasting value for our people, our hotels and in our communities.”
⏤ Chris Nassetta, President and Chief Executive Officer
The 2024 Travel with Purpose Report provides a more detailed update about Hilton’s strategy and performance throughout the year.
2024 Highlights
Our People
Launched Unlocking Doors, a new initiative to expand hotel ownership for emerging entrepreneurs.
Our Hotels
Advanced turnkey owner programs focused on water efficiency, design & construction, electrification and renewable energy procurement.
Tripled the number of managed hotels in the Americas signing
100%
renewable electricity supply contracts and expanded adoption in the EMEA region to nearly 30% of managed hotels and corporate offices
Expanded our Green Ramadan food waste reduction program across EMEA and APAC, eliminating
1.7
Tons of food waste across participating hotels
Continued to provide our guests with an accessible electric vehicle (EV) charging network, with EV chargers now available at
1.9K+
Hotels globally
Tripled the adoption of AI informed food waste reduction technology to nearly 200 hotels, saving
3.9M
Meals annually
Our Communities
Provided support to 4K+ Team Members affected by natural disasters, personal hardships and crises with
$1.4M
In aid through our Team Member Assistance Fund
$121K
awarded in Hilton Global Foundation Action Grants to support hotel-led volunteer activities with local nonprofits
Achieved record participation during Travel with Purpose Week, with Hilton Team Members contributing
72K+
Volunteer hours across 1.2K+ events
Partnered with local community organizations to distribute
1.6M+
Meals
Volunteered with Keep America Beautiful in the U.S., collecting 6.2K+ pounds of litter and planting 1.4K trees, plants, flowers and shrubs in local communities.
Responsible Business
Hilton Baku showcased sustainability efforts during COP29 including the hotel’s food waste reduction initiatives and locally sourced menu items
Hilton’s VP of Sustainability participated in a panel titled “Shaping the Future of Tourism” to discuss sustainable, nature-positive urban development at the Economic Forum Urban Transformation Summit in San Francisco.
2024 Leading Recognition
We proudly serve as an industry leader in sustainability and community impact, while working to advance and evolve our strategy to adapt to the world around us.
EcoVadis
Silver Medal
CPA-Zicklin Index
of Corporate Political Disclosure and Accountability Trendsetter
8TH CONSECUTIVE YEAR
Dow Jones Sustainability Indices
World and North America
3BL’s
100 Best Corporate Citizens
PEOPLE Companies that Care
#2 Ranking
ISO Certification
14001 Environmental Management
50001 Energy Management
9001 Quality Management
S&P Global Sustainability Yearbook Member
Brand Finance
Highest Sustainability
Perceptions Value
Fortune and Great Place to Work
#1 Best Company to Work For in the U.S.
#2 World’s Best Workplace
8TH CONSECUTIVE YEAR
Top Hospitality Workplace in the World
6TH CONSECUTIVE YEAR
Best Workplace for Women (U.S.)
IR Magazine
Best ESG Reporting
Large Cap
2024 By The Numbers
Our People
Building Opportunity for all
970K+
Learning and career growth opportunities created
$70M
In financing secured to support aspiring hospitality owners through the Unlocking Doors program
Our Hotels
Creating sustainable stays
48.1%
Reduction in carbon emissions intensity for managed hotels (per square meter from 2008 baseline)
32.7%
Reduction in carbon emissions intensity for franchised hotel (per square meter from 2008 baseline)
36.3%
Reduction in water intensity for managed hotels (from 2008 baseline)
60.6%
Reduction in landfill waste intensity for managed hotels from 2008 baseline, exceeding our 50% reduction goal
3.6K
People provided with clean drinking water through 3 new community water projects bringing our total to 15 around the world
69%
Of Hilton hotels provide guests access to hydration stations or have an on-site bottling plant
82%
Of hotels offer Digital Key, eliminating 103+ tons of plastic
Our Communities
Strengthening the place where we live, work and stay
1.5M+
Community members meaningfully impacted through local support, disaster relief efforts and economic opportunities
452K+
Volunteer hours reported
$1.4M+
Distributed to 4K+ Team Members impacted by disasters, crisis and personal hardship
2.8M+
Bars of soap donated to communities in need
$7.3M+
Total giving through Hilton Global Foundation including 121 Action Grants to nonprofit organizations around the globe for hotel-led social and environmental impact projects
Responsible Business
Operating with accountability, integrity and transparency
64K+
Qualified the environmental footprint through the Meeting Impact Calculator tool of 64K+ meetings
$500K
Committed from 2022 to 2025 to support efforts to combat human trafficking in the hospitality sector
in partnership with the American Hotel & Lodging Association Foundation—No Room for Trafficking program
